Tom has extensive experience as a software development manager and as a project manager.

Software Development / Project Manager with extensive experience in the following positions,

• Research & Project Management
• SAP (MM and CRM) Business Analyst.
• eCommerce Systems Development Manager.
• Special Projects Manager (Technical Trouble-Shooter).
• Training Manager.

Commercialisation Manager on the Scientific & Technical Board – TSSG)
Waterford Institute of Technology, 1st November 2010 – Present
Third Level Academic Institution

Project Manager 3CS/ CSG (TSSG)
Waterford Institute of Technology, 1st January 2009 – 31st October 2010
Third Level Academic Institution

• Ensure the product centre is funded sufficiently.
• Manage funds and projects to ensure the optimum outcome for TSSG.
• Schedule and prioritise tasks and projects.

Product Centre Manager IMIS Services – (TSSG)
Waterford Institute of Technology, 3rd May 2007 – 31st December 2009
Third Level Academic Institution

• Line management of the IMIS Product Centre.
• Ensure the product centre is funded sufficiently.
• Manage funds and projects to ensure the optimum outcome for TSSG.
• Schedule and prioritise tasks and projects.

Software Engineer /Project Coordinator IM Enabled Project – (TSSG)
Waterford Institute of Technology, 29th May 2006 – 2nd May 2007
Third Level Academic Institution

• Contributed to the system design and planning processes.
• Translated design requirements and specifications into robust implementations.
• Performed implementations to specification in a timely manner.
• Performed software quality assurance tasks.
• Contributed to the development and deployment of the software quality processes.
• Worked with Project Management on the scheduling and prioritisation of tasks and projects.

Waterford Institute of Technology (WIT) is a university-level institution in the South-East of Ireland with over 10,000 students and 1000 staff. The Telecommunications Software & Systems Group (TSSG) was founded in 1996. Since then, it has grown into a large research centre (over 35 active projects, nearly 40 completed projects, 115 active staff and students, and over €26Million in funding 1996-2006).

SAP CRM (Mobile Sales Application) Business Analyst Glanbia plc., Multinational.
5th April 2004 – 26th May 2006

• Technical Team Lead for CRM mobile sales application deployment.
• Implement requirements raised by business users in SAP CRM.
• Configure mobile sales application components and middleware in SAP CRM.
• Select, test and deploy the handheld hardware components of the system.

SAP Procurement (MM) Business Analyst Glanbia plc., Multinational.
9th April 2002 – 5th April 2004

• Analyse issues raised by the SAP MM Key Users and provide solutions.
• Monitor system performance, and, in conjunction with the ABAP team, customise the system to meet new business requirements.
• Develop system stress test cases using QuickTest Prof. Ver. 7.31 for R/3, in order to evaluate system performance in advance of new business rollouts.

Voluntary redundancy
Datapac Ltd., Nationwide. 14th Jan. 2002 – 9th April 2002

eCommerce Systems Development Manager
Datapac Ltd., Nationwide. Jan. 2000 – Jan. 2002

• Proposed, founded and managed the Internet Systems Development team. Consisted of 5 developers with a start-up budget of IR£750,000 and an annual budget of IR£125,000.
• Recruited development team members.
• Motivated and trained the development team in the creation of brochure, catalogue, business to client (B2C) and business to business (B2B) websites.
• Set-up training programme for development team.
• Evaluated and installed Internet systems hardware and software.
• Negotiated partner contract with Intershop in London.
• Negotiated contract with Eircom Net to attain Premier Partner status.
• Produced and presented proposals to clients.

Special Projects Manager
Datapac Ltd., Enniscorthy, Co. Wexford. Mar. 1997 – Jan. 2000

• Managed the largest project undertaken to date for a multinational customer. Project was costed in excess of IR£280,000 and involved a team of 2 hardware and 3 software engineers for a duration of 13 months. Awarded a “Special Achievement Award” by Datapac on successful completion.
• Dealt with Euro compliance internally.
• Managed year 2000 transition both internally and for customers.
• Used by the Technical Support Dept. as a trouble-shooter on difficult system and customer problems.
• Chief Linux evaluation and installation engineer for a period of 5 years. Involved in the sale, configuration and maintenance of Red Hat Linux 7.1, Caldera Open Linux, Corel Linux, SuSE Linux 7.3.
• Liased with customers holding Premier Service Contracts to resolve service quality issues.
• Specified system architectures to meet customer requirements. Strong rapport with customer managers.

Training Manager
Datapac Ltd., Enniscorthy, Co. Wexford.
Feb. 1994 – Mar. 1997

• Recruited and managed training personnel.
• Developed training programmes in conjunction with customers.
• Liased with customer training depts. to customise training proposals.
• Supported sales team with their training proposals.
• Supported customers with issues following training courses and system implementation.

Training Co-ordinator Datapac Ltd., Enniscorthy, Co. Wexford.
Oct. 1990 – Feb. 1994

• Set up training systems
• Carried out training programmes
• Sold training to customers.

Datapac Ltd. is one of the larger indigenous I.T. services company. It has branches in Dublin (2), Enniscorthy (1), Belfast (1) Cork (1) and employs in excess of 160 personnel. It provides consultancy, project management, software development and ecommerce development services. It is also a large computer consumables vendor in the Irish and Northern Irish markets

Quality Control Laboratory Supervisor Glanbia, Clonroche, Co. Wexford. J
an. 1983 – Oct. 1990

• Managed Laboratory personnel
• Sourced and purchased suitable chemical stock and analytical equipment
• Developed and administered a Laboratory Information Management System (LIMS)

Quality Control Laboratory Technician Glanbia, Clonroche, Co. Wexford.
Jun. 1981 – Jan. 1983

• Carried out routine Q.A. product analysis.

Glanbia plc is an Irish based international food company servicing markets in the EU, USA, Asia, Latin America and Africa. It has manufacturing operations in Ireland, the UK, USA and Belgium. Worldwide the group employs 8500 people and has an annual turnover of approximately €3 billion (2002).