Telecommunications Software and Systems Group
  

Helpdesk Engineer

Minimum Qualification Required: BSc or BEng

Major Duties:

• Working closely with inter-company research / commercialisation teams from Desktop and Data issues to IP Phone issues.
• Shall provide configuration, reporting, and technical support for the end users.
• Develop domain expertise in Windows Image Distribution.
• Perform systems upgrades or new technology deployments.
• Create test procedures and test plans for image distribution.
• Documenting all of the processes.

To apply for this position please submit a loose-leaf CV with accompanying letter/email specifying the position you are interested in before 5pm on 11th February 2009 to:

The Human Resources Office,
Waterford Institute of Technology,
Waterford,
Ireland.
Telephone: 051-845519
Fax: 051-302663
E-mail: recruitment@wit.ie