The five-minute CIO


Pic.Jerry Horgan.TSSG Infrastructure Manager

Infrastructure Manager at WIT’s TSSG Jerry Horgan, was interviewed by website where he discussed Information Technology strategies

The five-minute CIO: Jerry Horgan, TSSG by John Kennedy

“The IT strategy is to move away from being perceived as a cost centre and to be a value centre for the other business units,” said Jerry Horgan, infrastructure manager at Waterford Institute of Technology’s celebrated Telecommunications Software and Systems Group (TSSG).

TSSG is a jewel in Ireland’s R&D crown, establishing the country on the map for breakthroughs in wireless systems and software.

The research arm of Waterford Institute of Technology (WIT) is currently leading the charge in developing internet of things (IoT) technologies in areas such as smart agriculture.

Focused on everything from broadband to 4G and even 5G, it is one of Europe’s foremost research groups focused on the future of communications and how it impacts our world.

The TSSG also has an established pedigree for spinning out highly successful start-ups.

The best example of this has been FeedHenry, which was acquired in 2014 by Red Hat for €63.5m.

Can you outline the breadth and scope of the technology rollout across your organisation and what improvements it will bring to the company?

We’ve recently deployed OpenStack across the organisation. It was 18 months in test and development, with trial versions running for the last six months. We had a lot of work to do on the networking side of things to get satisfactory performance levels and to also leverage the existing network and storage infrastructure that we had.

We have already seen a threefold uptake in the usage of virtual machines, a 60pc reduction in the number of tickets raised, with the majority of new tickets resolvable by either providing access or training, and the mean-time-to-repair (MTTR) dropping from 90 minutes to 30 minutes.

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TSSG shaping the future of EU-Brazil co-operation on cloud computing.

 TSSG amongst experts to shape future of EU-Brazil co-operation on cloud computing, Big Data and IoT at events being held in Porte Alegre, Brazil.

eubrasilcloudforum WCN_CSBCThe EUBrasilCloudFORUM  project, which has Waterford Institute of Technology’s TSSG group as a partner, organized an interesting EU-Brazil (EUBR) workshop and conference held on 6-7th July, as part of the much larger annual Conference of the Brazilian Computing Society (CSBC 2016) event in Porte Alegre, Brazil over the last days.

On 6th July, 2016, the first edition of Workshop on Cloud Networks – WCN 2016 was held, bringing  together well-experienced researchers, engineers, and practitioners from academia, industry and government to discuss and advance the state-of-the-art research in the emerging area of cloud-based networks and applications.

Policy makers and thought leaders from Brazil and Europe will be on hand to set out their mutually agreed priorities moving forward. Key players from Brazil include Priscila Solis Barreto, Professor at University of Brasília, Wanderson Paim de Jesus, R&D Project Manager at RNP (the Brazilian Research and Education Network), Lisandro Zambenedetti Granville, President of the Brazilian Computing Society, (SBC),and Maximiliano Martinhão, SEPIN Secretary at the Brazilian Ministry of Science, Technology, Innovation and Communications. Representing Europe will be Augusto Alburquerquefrom the Delegation of the European Union to Brazil.

James Clarke, the WIT participant to EUBrasilCloudForum in attendance, was a co-chair with Professor Moacyr Martucci Jr. from the Department of Engineering and Digital Systems of Polytechnic School of University of São Paulo, in a session entitled Working Group on future scenarios and research challenges.

The project uses the concept of Working Groups (WGs) that will support the project’s efforts in collecting information from the wider expert communities in EUBR activities related to cloud computing, including security aspects. The objectives of the WGs were presented:

Objective 1. To define a research roadmap for future WPs/Calls;

Objective 2. To provide expert information for Policy Dialogue workshops;

Objective 3. To form into a Special Interest Group (SIG) on Cloud Computing for SBC;

Objective 4. To promote the EUBR projects results together in a collective and louder voice.


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TSSG presents at mHealth Conference 2016

Denise Manton (Research Unit Manager, Mobile Services) attended the international mHealth conference in Galway,  June 16th.

mhealth pic

Pic. Denise Manton with fellow speakers & committee members at the mHealth Conference

The conference hosted by the mHealth Research Group proved to be a great success, drawing leading academic researchers and industry members from multiple disciplines to come together to present various aspects of their mHealth evidence based research and case studies. An impressive line-up of speakers included Professor Sean Mackey and Dr. Beth Darnall (Stanford), Dr. Jennifer Stinson (Associate Professor, University of Toronto), Professor Susan Michie (University College London), Avril Copeland (Tickerfit), Eamonn Costello (patientMpower), Dr. Felix Naughton (University of Cambridge), Professor David French (The University of Manchester), Dr. Leanne Morrisson (University of Southampton), Dr. Conor Linehan (UCC), Angeline Traynor (NUIG), and Jim Gregg (The Irish Computer Society).

Denise presented on mHealth from a technology perspective, and how the role of technology and TSSG can help meet mHealth expectations. This topic proved to be a good complement between other keynote speakers focussing on behavioural science studies carried out specifically in mHealth areas.

The broad area of mHealth can have a direct impact on how we live and how we both prevent and fight disease. TSSG is proud to be paving the way for creating innovative and safe mHealth software that will ultimately contribute to better health outcomes.

Listen to Denise present at mHealth


Internet of ‘Salty’ Things

NakulWali & SeanLyons at Digital Ocean, Galway

pic. Nakul Wali, TSSG & Sean Lyons, TSSG

TSSG at Digital Ocean Conference, Galway
On 30th June 2016, TSSG participated in ‘The Digital Ocean Conference: a pathway for developing Ireland’s blue economy’ held at the Meyrick Hotel, Galway. The event is an initiative led by the Department of Jobs, Enterprise and Innovation, IDA, Enterprise Ireland, Science Foundation Ireland, Marine Institute, Sustainable Energy Authority of Ireland and the Irish Marine Development Office in association with SmartBay Ireland.
‘The Digital Ocean: a pathway for developing Ireland’s blue economy’ seeks to promote Ireland’s digital ocean opportunity highlighting how technology companies can drive new forms of innovation in the blue economy using Ireland as a test-bed with its significant marine resource, world-class expertise and infrastructure. The event will feature insights from a number of companies from the technology sector and will also showcase national infrastructure and expertise that are supporting the growth of Ireland’s reputation as a compelling location to do business in the sector.

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Campus Party in Utrecht, Netherlands is festival of innovation, creativity, science, digital entertainment and entrepreneurship

Nakul_480_386_75Nakul Wali represented Waterford institute of Technology and TSSG at an all-expenses paid trip to a tech festival in the Netherlands recently through the European Commission funded Face Entrepreneurship project. The TSSG software research engineer won the trip for being the most active and highest rated on the FACE Entrepreneurship community platform.

FACE Entrepreneurship is a project funded by the European Commission in the framework of the H2020 Programme that aims to provide ICT entrepreneurship among young Europeans and to challenge the concept of failure through the understanding and confrontation of the most common fears entrepreneurs face.

Nakul, who has worked at TSSG since completing a MSc in Computing at WIT in 2014 attended theCampus Party in Utrecht, Netherlands one of the world’s greatest technological event bringing in young geeks and aspiring entrepreneurs in a festival of innovation, creativity, science, digital entertainment and entrepreneurship.

The event gave him a fantastic opportunity to meet and interact with few start-ups founders to share their experiences and offer insightful advice for Europe’s future entrepreneurs. Not only that, there were 160 renown speakers, chats , workshops, contests, networking sessions and dozens of interesting exhibits at the Campus party Netherlands. 

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